Meet Our Team

image16

Alex

Alex Cross is the owner, operator and lead adviser at Vacation Rental Advisory & Management.  His extensive experience as an operator and host in the Airbnb space along with his MBA and credentials as a Real Estate Agent make him uniquely qualified to answer your questions, assist you with any issue you might be experiencing or completely manage your Airbnb.

 - Our team is dedicated to serving all our customers with the honesty, integrity and the expertise they deserve. 

image17

Stephanie

Stephanie grew up on the east coast. She graduated with a degree in Hospitality from the University of Massachusetts Amherst and has nearly a decade of experience working in luxury hotels.  Those hotels include the Omni and Kimpton chains.  She understands what it takes to make guests happy and has the ability to quickly and deftly take care of guest issues should they arise. 

image18

Matt

  

Matt is a digital marketing wiz with experience growing brands and engaging customers from the US to China. He spent 6 years in Asia post-graduation honing his skills, before coming back to the states. From social media to SEO to digital advertising Matt has done it all. His expertise ensures all of our listings are optimized to get the most views and increase the conversion rate when a customer clicks on one of our properties. 

image19

Jessica

 Jessica is our in house interior designer. She graduated from The School of the Art Institute of Chicago and has been making spaces beautiful ever since. She knows just what guests want and gives each of our spaces a simple but eloquent aesthetic that our owners and guests love

image20

Jim

 Jim has 3 degrees, 2 in chemical engineering and the third is an MBA from the University of Chicago. Since earning his MBA Jim has been working as a management consultant, including a prolonged stint at A.T. Kearney. In his roles he has helped billion dollar corporations refine their business strategy, operations and promote growth. At VRAM Jim is putting strategies, processes and infrastructure in place that will guarantee no matter how large we get, our customer service standards will not suffer one iota. 

Additional Credentials

image21

Airbnb Superhost and VRBO Premier Partner

As Superhosts and Premier Partners, we know what it takes to manage successful, profitable listings.  

Airbnb Plus

One of our listings recently qualified for Airbnb Plus!  Click here to check it out.

  • Reach out today to find out what it takes to qualify. 

Check out our latest listing here or take a virtual tour of it here.

Upon request we would be happy to send you a link to all of our properties under management. 


Chicago Specific Services

  • Chicago, along with many other cities, has passed laws restricting which properties allow Vacation Rentals.  When a property is identified that does allow a Vacation Rental, it can be just as difficult to get it approved and  registered.  Let us help you overcome these challenges, as we have successfully navigated these waters before.  
  • VRAM is a licensed short term rental operator in Chicago.  This license is required for all individuals or entities managing more than 1 unit.  Failure to have this license could result in fines of $1,500- $3,000 a day since you started hosting your Airbnb.  No need to worry though, if we manage your listing you covered!


image22